Support RAG Sandbox — 3 Proof Moments 90 sec cut

Goal: 20% faster replies using Help Center + Macros. Data: tiny sample set for demo.

What this shows

Miss → fix: toggle a doc off, re-run, add it back, re-run.
Zendesk-ready reply with source citation.
Trace view: tokens, synonyms, and scoring.

How to try it

Click Test 1/2/3 or type a query like change address.
Use the Simulate a miss and fix toggle to prove relevance.
Click Copy on the reply block.

Watch the 90-second demo ↗ · Book 15 min ↗ · README + Repo ↗

Search

Simulate a miss and fix

Zendesk-ready reply

Run a search to generate a reply.

Logs / Trace

Run a search to see tokenization, synonyms, and scoring.